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Illinois Tollway Strategic Plan
The Illinois State Toll Highway Authority is proud to announce its newly adopted agencywide strategic plan which will guide policy and provide oversight to the agency’s strategic and capital planning processes. Through a series of staff discussions, workshop charrettes, briefings and work sessions with the Board of Directors, the updated Strategic Plan articulates the purpose and broad priorities the Tollway is carrying out through its statutory responsibilities. The Strategic Plan reflects the agency’s proactive preparation for the future in alignment with its updated Mission, Vision and Goals by identifying the Tollway’s programmatic initiatives that will guide policies, capital projects and operating procedures.
Our Bold Steps, Together, focuses on infrastructure, innovation and integration, broadening and maximizing the benefits of past, present and future investments, sitting at the center of how the Tollway will lead, guiding every investment, policy, and operational decision, with regular updates.
This Strategic Plan provides a broad yet well-defined path to success, building a business case that delivers the highest return on investment for customers and nonusers alike and is forward-thinking and aspirational, continuing the Tollway’s industry leadership in safety, customer service and providing benefits to the public without using taxpayer dollars.
Strategic Planning Committee
The Strategic Planning Committee is a sub-committee of the Illinois Tollway Board of Directors. The role of the Committee is to guide policy and provide oversight to the strategic and capital planning processes. Strategic Planning Committee members are actively engaged in working sessions and Stakeholder Advisory Team meetings, participating in discussion, and listening to ideas and perspectives.
The Strategic Planning Committee will review recommendations formulated through the strategic and capital planning process. The committee will also discuss and assess project priorities to ensure alignment with the four guiding principles. Upon completion, the Committee will present the next capital plan to the Illinois Tollway Board of Directors for final approval and adoption.
Illinois Tollway Strategic Plan
The Illinois State Toll Highway Authority is proud to announce its newly adopted agencywide strategic plan which will guide policy and provide oversight to the agency’s strategic and capital planning processes. Through a series of staff discussions, workshop charrettes, briefings and work sessions with the Board of Directors, the updated Strategic Plan articulates the purpose and broad priorities the Tollway is carrying out through its statutory responsibilities. The Strategic Plan reflects the agency’s proactive preparation for the future in alignment with its updated Mission, Vision and Goals by identifying the Tollway’s programmatic initiatives that will guide policies, capital projects and operating procedures.
Our Bold Steps, Together, focuses on infrastructure, innovation and integration, broadening and maximizing the benefits of past, present and future investments, sitting at the center of how the Tollway will lead, guiding every investment, policy, and operational decision, with regular updates.
This Strategic Plan provides a broad yet well-defined path to success, building a business case that delivers the highest return on investment for customers and nonusers alike and is forward-thinking and aspirational, continuing the Tollway’s industry leadership in safety, customer service and providing benefits to the public without using taxpayer dollars.
Our Mission
The Mission clearly and concisely articulates the Tollway’s purpose. The Tollway’s benefits go beyond moving passengers and freight. Therefore, the Tollway recognizes its broadly beneficial impact locally, regionally and nationally to customers and non-users.
"Leading with infrastructure, innovation and integration, delivering the highest customer service and quality of life for all, to connect and safely move the Chicagoland, Illinois and the United States forward, together."
Our Vision
The Vision extends from the Mission statement, and describes the Tollway’s aspirations as future outcomes from carrying out its Mission. Its aspirations are internally and externally focused.
BEST WORKPLACE AND WORKFORCE
The Illinois Tollway’s future begins with a collaborative, diverse and curious workforce nurtured by a culture that proudly builds and grows careers.
DIVERSITY DELIVERS EQUITABLY
Our diversity of perspectives and backgrounds will connect us strongly within and to the communities, economies and environments we equitably serve.
SUSTAINABLY SUPPORTIVE
We remain a collaborative, transparent and trusted partner for the public and environment, acting to broadly care for our present while protecting the future.
INCREASINGLY INNOVATIVE
We continue to demonstrate our leadership — foremost with safety — seamlessly integrating technologies and tools that support our work and service delivery.
ACCELERATE OPPORTUNITIES
Make a leading contribution to design, create and connect economic and social value to broaden opportunities for everyone, supported by diverse revenue sources.
