Illinois Tollway Diversity Leadership Share Successes Lessons Learned On Creating Economic Opportunities
The Illinois Tollway’s Department of Diversity and Strategic Development demonstrated what true leadership in diversity and inclusion looks like at the prestigious American Contract Compliance Association Annual Training Institute.
Chief of Diversity Marlene Vick and General Manager of Diversity Kristen Bennett provided insights on how Illinois Tollway diversity programs and initiatives are transforming economic access for small, diverse, women- and veteran-owned businesses throughout Northern Illinois.
“Tollway diversity efforts are not just about providing economic opportunities, they are about transforming industry standards and raising the bar for inclusive practices,” said Vick. “By sharing our strategic approaches, methodologies and best practices, our goal was to show other state and local transportation leaders how to successfully launch and sustain successful diversity programs and initiatives. At the same time, we’re collaborating and learning from others.”
Diversity Department leadership being invited to share best practices and guidance to professional in the contract compliance field is a testament to their position as thought leaders in the field of diversity. The Tollway has been at the forefront of creating programs that establish inclusion as the foundation for success. This approach serves as a blueprint for other leaders looking to implement similar programs in their own organizations.
The accredited week-long training program in Seattle attracted more than 800 professionals engaged in contract compliance; disadvantaged, minority and women-owned business enterprises; affirmative action; and equal employment opportunity nationwide. They participated in a series of workshops on topics related to equitable employment and contracting practices in the public and private sectors such as bonding, capacity building, certification, compliance monitoring, economic development, goal setting and mentor-protégé programs.
Marlene and Kristen, both seasoned experts, led participants through the core diversity programs that have had a profound impact on fostering economic growth among traditionally underserved groups. Their insights provided attendees with actionable strategies for navigating the complexities of launching and sustaining successful diversity initiatives.
Tollway diversity initiatives, including the Small Business Initiative, Partnering for Growth and ConstructionWorks, reflect strategic thinking that has increased economic access for hundreds of small, diverse and veteran businesses. By offering exclusive contracting opportunities, mentorship and incentives, they are shaping a pathway to sustainable success for small and diverse firms.
The Tollway’s programs have led to tangible success: nearly $100 million in contracts have been awarded to small businesses since 2021. Additionally, Partnering for Growth has empowered nearly 60 small firms to transition from protégés to prime contractors, demonstrating the lasting influence of their mentorship-based model.
Through their guidance and leadership, Marlene and Kristen are helping to shape national conversations about setting new standards for inclusive business practices in the transportation industry.