About the Office

MISSION STATEMENT

OIG's mission is to foster effectiveness and efficiency in Tollway administration and operations by promoting integrity and accountability in the activities of the Tollway Board, Tollway employees, and Tollway contractors and vendors.

OIG ACTIVITIES

In furtherance of its mission, OIG works to detect, deter, and prevent fraud, waste, abuse, corruption, misconduct, and mismanagement. OIG reviews Tollway procedures and conducts administrative and criminal investigations of alleged violations of law, rule or regulation, and gross or aggravated misconduct or mismanagement.

CONFIDENTIALITY

OIG investigations are confidential; consequently, complainants are not normally apprised of the progress of investigations or reviews and may not be informed about the disposition of an investigation or review. In addition, in order to maintain the integrity of its processes, OIG will neither confirm nor deny the existence of an investigation or review prior to final disposition.

By law, OIG must maintain confidentiality of information exempt from disclosure under the Freedom of Information Act.

OIG JURISDICTION

OIG's jurisdiction extends to Tollway officials, Tollway employees, and Tollway contractors and vendors. As a general rule, OIG does not become involved in cases involving private disputes, labor-management issues, or litigation. Matters investigated by OIG may also fall within the jurisdiction of other agencies (e.g. federal, state, or local law enforcement, other inspectors general, etc.). In such cases, the Inspector General is authorized to refer matters or work jointly with these other agencies to investigate allegations of wrongdoing.

Please be advised that complaints related to toll violation notices are most appropriately handled by the Tollway's Customer Service Department, and such complaints will be referred there.