LIVE Closing Your I-PASS Account
Goods and Services
All Illinois Tollway purchases are done in compliance with the Illinois Procurement Code.
Non-construction supplies and services are procured under the rules of the Joint Committee on Administrative Rules (JCAR). Construction procurements are completed under the rules of the Illinois Department of Transportation or the Illinois Capital Development Board.
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Buying Plan for Goods and Services
The Illinois Tollway's buying plan provides potential vendors a list of upcoming services, equipment and materials the Tollway expects to purchase.
The detailed list includes the initial term of each contract, the tentative timeframe for when the solicitation will be issued, and an estimated contract value range to provide prospective vendors with information they need to bid on Tollway contracts. It describes what equipment and materials will be purchased, listing items that include electrical generators, uniforms, winter roadway abrasives and vehicle paint. The buying plan also details services that will be provided by vendors, including technical assistance for small businesses and legal services.
Current Solicitations
All Illinois Tollway solicitations above the small purchase threshold are posted to BidBuy.
Bid Results
All Illinois Tollway solicitations above the small purchase threshold are posted to BidBuy.
Orders Against CMS-Led Procurements
Closing Your I-PASS Account
You can close your account online (opens in a new tab)in person at a Customer Service Center or by mail.
I-PASS accounts will remain in Pending to Close status for up to 30 days to allow for processing of any unpaid toll transactions matching to your account. Thirty (30) days from your request, your account will be officially closed.
The refund process will begin after the official account closure. At this time, your remaining balance will be refunded.
If you have added money to your I-PASS account with cash or a check, a refund check for the remaining account balance will be mailed to the address provided on the account.
If you have added money to your account with a credit or debit card, the credit or debit card registered on the account will be credited. If crediting is unsuccessful, a refund check will be issued to the address provided on the account.
Credit card refunds will be issued back to the credit card after account closure and check refunds can take up to 6 weeks to receive after account closure. If closing your account by mail, please send a letter requesting that the I-PASS account be closed and include your return address.
The Illinois Tollway’s buyers procure most goods and services under the small purchase threshold on a request for quote (RFQ) basis on the State’s e-Procurement system – BidBuy.
Invitation for Bid (IFB) or Request for Proposal (RFP) solicitations for most goods and services over the small purchase threshold are also publicly bid on BidBuy. You may register to receive email notifications of bid opportunities for state agencies for the commodities that you select. Registration is free. Although registration in BidBuy is not necessary to browse the site, registration is required to receive email notifications for all solicitations, addendums, and award notices.
Each Invitation for Bid (IFB) or Request for Proposal (RFP) will state how the solicitation will be awarded. IFBs are generally awarded to the lowest responsive and responsible bidder. RFPs are evaluated and scored as outlined in the solicitation document.
Each bid document will identify the location, date, and time that the bid is due. The bid must be delivered prior to the start of the bid opening. The Illinois Tollway is not responsible for bids that are delivered to the wrong location or that are late due to weather, third-party deliveries, etc.
Bids that do not arrive at the bid opening location prior to the start of the bid opening will not be considered. If the bid was in the Illinois Tollway’s possession but not at the bid opening due to fault of Illinois Tollway personnel, the bid may be considered. There must be substantive proof that the bid was in the Illinois Tollway’s possession prior to the start of the bid opening.
The Illinois Tollway will notify successful and unsuccessful bidders in writing after the Board of Directors approves the award recommendation. Here is a list of Contracts and Awards for goods and services procurements.
Any additional information can be obtained through a Freedom of Information Act request. This information is provided to the public as a guideline. If any of the information contained herein is in conflict with the bid documents, state rules, or state statute, then the documents, rules, or statute will take precedence.
The Business Enterprise Program assists businesses owned by minorities, women, and people with disabilities gain access to State of Illinois contracting opportunities and participate in the competitive procurement process. The Business Enterprise Program is committed to fostering an inclusive and competitive business environment that will help these businesses increase their capacity, grow revenue, and enhance credentials. The Illinois Tollway encourages vendors to participate in the Business Enterprise Program (BEP) on contracts for goods and services as both prime and subcontractors. To qualify as an eligible BEP vendor, the standards established by “The Business Enterprise for Minorities, Females, and Persons with Disabilities Act” (30 ILCS 575/1) must be followed. BEP certification with the State of Illinois can also open the door to opportunities with other public and private entities which are looking for diverse suppliers. The BEP certification program is administered by the Illinois Department of Central Management Services (CMS). In addition to its own certification process, CMS has a process for recognizing the following certifications:
- City of Chicago
- Chicago Transit Authority (CTA)
- Illinois Department of Transportation (IDOT)
- METRA
- PACE
- Cook County
- Chicago Minority Supplier Development Council
- Mid-States Minority Supplier Development Council
- Women’s Business Development Center
The Veterans Business Program assists businesses owned by veterans and service-disabled veterans gain access to State of Illinois contracting opportunities and participate in the competitive procurement process. The Veterans Business Program is committed to fostering an inclusive and competitive business environment that will help these businesses increase their capacity, grow revenue, and enhance credentials. The Illinois Tollway encourages vendors to participate in the Veterans Business Program (VBP) on contracts for goods and services as both prime and subcontractors. To qualify as an eligible VBP vendor, the standards established by the “Veterans Preference Act” (30 ILCS 55) must be followed. The VBP certification program is administered by the Illinois Department of Central Management Services (CMS). In addition to its own certification process, CMS has a process for recognizing the following certifications:
- Cook County (Veteran/Service-Disabled Veteran Business Enterprise)
- United States Department of Veteran Affairs-Center for Verification and Evaluations (CVE) VOSB/SDVOSB
The Small Business Set-Aside Program promotes the economic development of small Illinois companies (revenues less than $8 million for retail or service business, less than $13 million for wholesale companies, and less than $14 million for construction companies. For manufacturing, the state defines small business based on gross revenue (less than $13 million) and employees (less than 250). This program has specific benefits for providers of goods and services:
- 673 supply and service classifications set aside
- One-time commodity and service procurements below the small purchase threshold are set aside for registered small businesses
Related Links
The links below are useful tools when searching for procurement-related matters.
- BidBuy - Illinois Tollway solicitations over the small purchase threshold are published on BidBuy. BidBuy also advertises procurement opportunities with other State agencies.
- Illinois Procurement Gateway (IPG) - Information related to vendor enrollment and registration. The IPG is a web-based system that serves as the primary location for entering, organizing, and reviewing vendor information and allows vendors to complete all of the State-required forms and documents to do business with the State. The IPG links directly with BidBuy.
- Illinois Procurement Bulletin (IPB) - Illinois Tollway solicitations over the small purchase threshold were previously published on the Illinois Procurement Bulletin. BidBuy replaced the IPB for the solicitation of goods and services procurements.
- Sell2Illinois - Information on how to do business with the State of Illinois including how to register your business in the Business Enterprise Program or the Veterans Business Program.
- Central Management Service (CMS) - More information related to the Illinois Department of Central Management Services and the various CMS programs and services.
- Illinois Department of Transportation - Information related to the State’s largest transportation system and construction-related procurements.
- Capital Development Board - Information related to construction management and renovations for the State of Illinois government buildings and facilities.
- Chief Procurement Office (CPO) - Information related to business opportunities and procurement resources from the CPO for General Services including how to register your business in the State’s Small Business Set-Aside Program.